February 02, 2023
Nothing beats the thrill and excitement of anticipating a delivery, especially if it is your long-awaited mattress upgrade. After choosing the right mattress size, materials, and features, you are a step closer to a better night’s rest.
But are you ready to receive your new mattress?
If the excitement of receiving your new sleep solution comes with some confusion, especially if it’s been 10 years since you last bought a mattress, here are the things that you should remember to make sure that the mattress delivery goes as smoothly as possible.
Follow these quick tips to make your home ready for your new mattress delivery.
Before anything else, you have to make sure that the delivery date does not conflict with an important personal schedule. If available, you may track your order online or confirm the delivery date and time frame directly with the customer service team. Also, double-check your address and contact details.
In case your mattress is supposed to arrive at a time when no one’s home, make sure to connect with the mattress retailer to reschedule the delivery for a more convenient time. Do this as early as possible to prevent delivery conflicts.
If you are not available on the day of delivery, designate someone eligible to receive the mattress on your behalf.
Make sure that your phone is accessible to track the progress of the delivery and receive additional details from the delivery team. This is especially important when there are issues with your location or when communicating additional arrangements.
Before the delivery team arrives, make sure that all the paths leading to your bedroom are clear to prevent bumping into or breaking important items.
Remove or relocate tables, rugs, shoes, vases, frames, and other potential obstructions along the pathway. It can be really difficult to see around the area when delivering the mattress, considering how big a mattress can be. This is also applicable for compact mattresses in a box.
In case the delivery team needs to use the stairs, make sure there is enough headroom. Measure your space and try walking on the path that the delivery will take to see what potential obstructions you can relocate, including personal stuff that you don’t want them to see. If you are opting for a bigger mattress, we recommend getting a mattress in a box. This is to ensure a convenient delivery process, considering the size of stairs and lifts in HDB spaces in Singapore.
It’s also a good idea to strip off your old mattress from the bed frame to make way for a new one. Remove all your bedding accessories, including the bed sheets, duvet, blanket, and mattress protector.
If you wish to safely dispose of your old mattress, ask your mattress retailer if they offer disposal services. If a mattress removal service is applicable, vacuum clean your old mattress and make sure it is in a sanitary condition prior to the mattress removal. This is to ensure the safety of the team and the quality of other mattresses in the delivery truck.
We want to create a safe delivery process for everyone, including your furry friends. Pets may react unexpectedly around strangers. On some occasions, they can hide in unexpected places where the delivery team may trip and accidentally hurt them.
Once you have set up your place and secured your pets, you are now ready to receive your mattress. Block some time off your schedule and monitor your phone to anticipate the arrival of the delivery team. The team will call you once they are near your location.
Carefully lay your mattress on the bed, remove the seal, and let it breathe. Your new mattress will now go through the break-in period. The strong new mattress smell is evident during the early stages.
Once the mattress is delivered, carefully check all of its components and confirm if the setup is already suitable. While delivery and setup mistakes rarely happen, it’s important to double check everything before the delivery team leaves.
Before the delivery team leaves, make sure that you have asked all the important questions so you can fully enjoy your new mattress without worries, especially when it concerns the warranty and trial period.
If, in any case, you forget to clarify some things after the delivery, feel free to contact your mattress retailer to communicate your concerns. When buying a mattress from Somnuz, rest assured that we’ll do our best to answer your inquiries and make the mattress shopping and delivery processes hassle-free.
Beds or mattresses in a box are more convenient to deliver and set up. These sealed mattresses fit into a compact, long box to protect your mattress during the delivery process. Mattresses in boxes have become increasingly popular among Singaporeans due to the size of HDB lifts and pathways. In fact, you can even set up and break in your new mattress on your own!
After the delivery, your mattress will need some time to break in and achieve its best shape. Give your bed ample time to reach a comfortable shape and firmness so you can fully enjoy its best features. Moreover, let your new mattress breathe to release the off-gassing smell. Follow these tips to effectively break in your new mattress.
We highly encourage making the most of your mattress trial during this break-in period to properly gauge the quality of your new sleep solution.
When you purchase a new mattress from Somnuz, we promise to make every effort to provide you with the best mattress and the most convenient services. To make the process more seamless, following the simple tips that we listed above will help you achieve a fulfilling mattress purchase.
Somnuz @ Hillview
34 Hillview Terrace Level 3, Singapore, South West 669254, Singapore
Store Hours: 11 AM - 7 PM (Opens Daily)
61 Ubi Road #01-34
Singapore, North East 408727, Singapore
Store Hours: 11 AM - 7 PM (Opens Daily)
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