May 09, 2023
Time to buy a new mattress in Singapore, but you don’t know where to go. Many new mattress shoppers have this dilemma of choosing between in-store and online mattress purchases since both have their benefits and drawbacks.
As for Somnuz, we believe that the best choice should be based on what you want to prioritise when shopping. Our online mattress store offers unmatched convenience when it comes to mattress shopping, as it allows shoppers to choose and shop anytime, anywhere. Our experience centres, on the other hand, offer the best showroom experience to help you test our mattresses in person.
If you’re wondering whether it’s best to shop for your mattress online or in-store, this guide will lay out the benefits and drawbacks of both shopping options.
One of the biggest reasons mattress shoppers prefer to buy their mattresses in stores is the guarantee of trying out the mattress before buying it.
When buying a mattress in a physical store, you can get a physical feel of the materials and gauge the firmness of the mattress. With this, you can personally choose your mattress based on its feel and support in line with your preferences.
Sure, online shopping allows you to shop with your pyjamas on, but buying in a physical shop gives you the assurance that what is indicated in the technical details is the same as what the mattress actually is.
If you opt to shop for your mattress online, you don’t have to worry about being scammed or getting a mattress that is far from what was advertised. This is true as long as you look for a reputable mattress manufacturer with excellent customer reviews, a long trial period, and a clear return policy.
Online reviews are incredibly helpful when determining the reliability of the mattress retailer and the quality of its products. However, no matter how helpful a review is, other people’s preferences will differ from yours. In this case, testing out the mattress in person is a sure choice.
While we love receiving recommendations from experts, in-store mattress shopping can turn into an unwanted experience once sales pressure enters the scene. One of the things that we don’t want to experience is buying an expensive mattress that is over our budget or giving in to bedding accessory add-ons that we don’t necessarily need.
One of the biggest advantages of shopping online vs. in-store are the trial periods. When buying a mattress in a physical store, you only get to try and compare products for 15 minutes. This amount of time may help you understand how firm a mattress is, but it’s not enough if you want to fully understand the quality of the mattress you’re about to shop for.
Higher mattress prices are more noticeable in physical mattress stores than online shops. This is because they have higher overhead costs for store rent, employee wages, and other bills.
Shopping for a mattress online means getting a wide range of mattress options from various retailers in just a few clicks. Additionally, mattress brands are able to showcase the full range of mattresses that they have without any showroom space restrictions.
In addition, you can easily filter your options online based on your requirements and budget plan. All in the comforts of your home.
Online mattress shopping allows you to enjoy the convenience of comparing mattresses without having to hop from one store to another. Reputable mattress stores like Somnuz in Singapore also feature a side-by-side comparison of different mattress features to help you make a wise decision.
Mattresses with the same quality are significantly more affordable online than in-store. This is because online retailers don’t have to pay for rent and other expenses that are exclusive to physical stores. You can also get discounts and free delivery offers online.
Online mattress stores are open 24/7, meaning you can browse through sites, add items to your cart, and check out the product that you desire even after the official store hours. If you’re busy with your daytime work, you don’t need to block out half of your day to shop for a mattress.
Delivery services are also reliable and convenient.
Despite the convenience, one of the things that discourages shoppers from buying online is when they can’t physically try the mattress before shopping.
Although online mattress stores offer long trial periods and easy return policies, many shoppers simply prefer the assurance of trying the mattress before purchasing.
Although online mattress retailers share all the technical details, policies, and reviews with shoppers, if you’re not familiar with what a material does or what the structure means, you may not be able to maximise the potential of your mattress.
Many online mattress retailers have a dedicated team to address the inquiries of customers. So, if you have questions or details that you want to clarify, feel free to talk to the customer team. This is how you can build your confidence both on the mattress and the reliability of the retailer.
Our answer is "it depends". Both online and physical store shopping have their pros and cons, so the decision will boil down to your preferences.
If you want convenient and hassle-free mattress shopping, then you’ll love the straightforward process of online shopping. But if you prefer to test out your mattress before shopping, going to a physical mattress store might be a better option.
Whether you prefer shopping online or in-store, our Somnuz team is happy to offer its help! Visit our experience centres to test the Somnuz quality in person, or shop conveniently online—the choice is yours.
Somnuz @ Hillview
34 Hillview Terrace Level 3, Singapore, South West 669254, Singapore
Store Hours: 11 AM - 7 PM (Opens Daily)
61 Ubi Road #01-34
Singapore, North East 408727, Singapore
Store Hours: 11 AM - 7 PM (Opens Daily)
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